Step 1
Remittances in
Retailer payment and deduction details
← CPG & Retail playbook · Use case
Deduction validation and disputes
Powered by QAO DeductionDesk
“Retailer deductions get written off because disputing them takes too long.”
Who feels it: Head of trade finance, deductions analysts
The problem today
Retailers deduct for late deliveries, short shipments, pricing and promotions straight from payments. Each deduction needs the order, proof of delivery and contract terms pulled from different systems before the retailer's dispute window closes, so many are written off.
Our approach
QAO DeductionDesk reads each remittance, matches deductions to orders, deliveries and agreed terms, and separates valid from invalid. For invalid ones it assembles the dispute pack, and an analyst approves before it is filed.
How it works
From deduction to decision.
Step 2
Validation engine
Checks orders, deliveries and terms
Step 3
Analyst review
Approves disputes, accepts valid deductions
Step 4
Dispute filing
Packs filed in the retailer portal and tracked
Data and systems
Retailer remittancesPurchase ordersProofs of deliveryTrade agreementsRetailer portals
Value at stake
What changes.
70%
Reduction in dispute preparation time
45%
Reduction in invalid deductions written off
100%
Deductions tracked to a decision
Solution families
Capabilities used