← Logistics playbook · Use case

Freight invoice audit

Travel, Transport & Logistics · Enterprise Integration and Automation

Powered by QAO FreightAudit

“Carrier invoices carry extra charges nobody checks.”

Who feels it: Freight audit manager, accounts payable

The problem today

Carriers bill base rates plus extra charges such as waiting time, fuel and re-delivery. Checking each charge against the contract and shipment events is slow, so most invoices are paid as received.

Our approach

QAO FreightAudit checks every invoice line against contracted rates and shipment events, flags charges that don't match, and drafts the dispute with evidence. Analysts approve before anything is disputed or paid.

How it works

From invoice to the right payment.

Step 1

Invoices in

Carrier invoices and charge lines

Step 2

Audit engine

Checks rates, events and contract terms

Step 3

Analyst review

Approves payments and disputes

Step 4

Dispute and payment

Disputes sent, clean invoices paid

Data and systems

Carrier invoicesRate contractsShipment eventsProofs of deliveryERP and TMS

Value at stake

What changes.

100%

Invoice lines checked before payment

3%

Freight spend recovered from billing errors

70%

Reduction in dispute preparation time

Is this happening
in your business?

Talk to our Logistics team