Step 1
Alarms in
Events from network elements
← Telecom playbook · Use case
Alarm correlation
Powered by QAO AlarmLens
“One fault triggers thousands of alarms and hides the real cause.”
Who feels it: Network operations head, NOC engineers
The problem today
A single fibre cut or power failure sets off alarms across many network elements. Engineers sort through them by hand to find the cause, while customers wait and tickets pile up.
Our approach
QAO AlarmLens groups related alarms using network topology and timing, points to the most likely root cause and explains why. Engineers confirm the diagnosis and dispatch the fix.
How it works
From alarm storm to one fix.
Step 2
Correlation engine
Groups alarms by topology and time
Step 3
Engineer review
Confirms the root cause
Step 4
Ticket and dispatch
One ticket, one fix, customers updated
Data and systems
Network alarmsTopology inventoryTrouble ticketsField dispatchCustomer impact data
Value at stake
What changes.
80%
Reduction in time to find the root cause
60%
Reduction in duplicate tickets per incident
100%
Diagnoses confirmed by an engineer
Solution families
Capabilities used