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Case study · Bfsi

Mule detection for an urban cooperative bank

Client

An urban cooperative bank in South India

Industry

BFSI

Solution families

Cybersecurity and Digital Trust · Enterprise Integration and Automation

Time to proof

5 weeks

Executive summary

Fraud proceeds were moving through a small number of newly opened accounts, and the bank had no data team to spot the pattern. QAO MuleShield Connect read the bank's core banking data every night, scored accounts for mule risk and gave investigators one clear picture of linked accounts and money flows.

Key outcomes

38

Mule accounts flagged in the first nightly run

85%

Reduction in time to assemble an investigation case

100%

Account actions approved by an officer

Solution and architecture

What we composed.

A core banking adapter extracts accounts and transactions nightly. The feature pipeline prepares mule-risk signals, a scoring connector returns a risk score for every account, and investigators see linked accounts and fund flows in one workbench. Every hold or freeze is approved by an officer and recorded for reporting.

Data in

Core banking adapter

Accounts and transactions, nightly

Intelligence

Feature pipeline and scoring

Mule-risk score per account

Workflow

Investigation workbench

Linked accounts and money flows

Systems of record

Reporting pack

Actions and reports for authorities

Solutions Intelligence, applied.

Level 1

Sense

Mapped how fraud surfaced and how long cases took to build.

Level 2

Reason

Agreed which signals justify review and who approves action.

Level 3

Compose

Designed the adapter, pipeline and workbench around the existing core.

Level 4

Prove

Ran on historical data with a planted mule ring against agreed targets.

Level 5

Evolve

Added nightly runs, new signals and reporting formats.

Technology

PythonGraph analyticsPostgresScoring API connectorReactRole-based access

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