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Smart-meter anomaly detection

Energy & Utilities · Data and Decision Intelligence

Powered by QAO MeterGuard

“Meter data arrives every 15 minutes, but theft still goes unnoticed.”

Who feels it: Revenue protection head, field inspection teams

The problem today

Smart meters send readings constantly, but analysis happens in monthly reports. Tampering, bypass and billing errors surface late, and field teams inspect sites without knowing which ones are most likely to recover revenue.

Our approach

QAO MeterGuard watches meter readings, events and billing together, flags tamper and loss patterns, and ranks sites by likely recovery. Engineers approve inspection work orders before crews go out.

How it works

From meter reading to field action.

Step 1

Meter data in

Readings, events and tamper flags

Step 2

Anomaly detection

Finds tamper, bypass and billing patterns

Step 3

Engineer review

Approves the inspections worth doing

Step 4

Field work orders

Crews visit ranked sites and report back

Data and systems

Smart-meter readingsMeter eventsBilling systemNetwork and GIS dataField work management

Value at stake

What changes.

90%

Reduction in time to detect anomalies

2x

Revenue recovered per inspection visit

100%

Inspections approved by an engineer

Is this happening
in your business?

Talk to our Energy team